Economic Empowerment

Volunteer Community Services


Common Heart offers a free tax preparation service from January 28th to April 15th each year for households who make $56,000 or less. We prepare and e-file federal North Carolina and other state returns. 

Our volunteers are IRS trained and certified through VITA (Volunteer Income Tax Assistance). Training takes place each January for volunteers. 

Call 704-684-9007 to make an appointment. 

You will need to provide photo ID and Social Security cards for each person listed on the return, all income documents, total amounts of itemized deductions, child care information, direct deposit information and your previous year's tax return. Our volunteers will prepare your return, and it will be double checked while you wait. We will also prepare and e-file your state returns

Medicare ENROLLMENT Assistance

During Medicare's open enrollment in 2017, our first year partnering with union County Council on Aging, 60 people were helped at our site, saving them a combined total of $85,368 on their prescriptions. The service is part of the nationwide Seniors' Health Insurance Information Program, or SHIIP.

“Our partnership has allowed us to better accommodate many of our neighbors in Indian Trail or Matthews who are elderly or have a disability and may find it difficult to travel to our office in Monroe,” said Andrew Friend, SHIIP Coordinator at Union County Council on Aging. “The best part about our partnership is that all of the staff and volunteers at Common Heart are always so kind and willing to accommodate our team and clients. “